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UX and Human Factors

UX Project Experience

I have experience as a UX researcher in consulting in a wide variety of industries using many different research methods.

Expert interviews in banking industry processes

Formative injectable device study

Expert interviews and journey mapping in the HVAC industry

User interviews and journey mapping of a social media account termination

Generative AI diary study

Four phase study on the application of generative AI within a Trust and Safety department

Survey study on user experiences with package delivery theft

Global survey study on experiences with text rendering issues for right to left languages

Human-Computer Interaction

Balsalmiq Wireframing for an Energy and Air Company

Were were asked to develop a wireframed application that allows our client who is in charge of energy consumption and air quality, to monitor each store’s energy consumption and air quality on a regular basis.

Optimal Workshop Testing of the Chewy Website

Situational Awareness Assessment When Responding to Patients in Isolation

Performance Time Prediction for Linking Nurses Badges to Charting Systems

Human Error Investigation on IV Dosage Incident Reports

User Interface Evaluation for Linking Nurses Badges to Charting Systems

Mental Workload Assessment on IV Dosage Incident Reports 

Cognitive Task Analysis for IV Dosage Incident Reports

Task Analysis for Linking Nurses Badges to Charting System

Data Collection for Hospital Renovation 

Axure Makeup Website Prototype

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We were asked to create our own website that customers are able to easily navigate and purchase some kind of product that is in some way customizable. They needed to be able to add and delete items to their cart and see the total price change as well as checkout when they are done

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We were asked to use card sorting, tree testing, and first-click analysis with the material from any website. We then had to make a presentation to display and interpret our findings as well as make recommendations for ways to improve the website.

Human Factors

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I was assigned to develop imaginary scenarios involving different human factors issues where I then created research proposals investigating possible solutions. Each proposal includes a different category of HF methods and all have been included in separate finalized executive summaries presented below.

Design Considerations for Outdated Cryostats​​

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For the purpose of this project, we ran an ergonomic investigation for the Thermo-Shandon Cryotome E in addition to a more modern cryostat machine to provide a fair comparison between machines. Our goals were to provide both temporary environmental solutions to ensure lab technician safety as well as machine redesign recommendations for the “Cryotome E” in case they are required to utilize the machine in the near future. 

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